Credit Officer, Collection team

Phnom Penh

DescriptionJob Description

BenefitsBenefits Package

CompanyCompany Profile

ContactCompany Contact

# Hiring1 Position

Job TypePermanent Job

Exp. LevelExecutive/Officer

Job FunctionAdministrative / Support

IndustryBanking / Financial Service

Preferred ApplicantLocal

Required Language

Khmer English

DeadlineOct 3, 2026

Location Phnom Penh

Monitor and manage a portfolio of delinquent loans.
Perform collateral sale.
Call to overdue customer, workplace, bussiness place, witness, relatives, friends and parents.
Site visit for finding resolutions or negotiations with NPL customers who are late repayment to pay normally, pay off, restructure, pay partial, reschedule and any agreement as well as possible.
Provide good customer service and support to loan customers during the recovery process.
Recommend taking legal action, booking provision, or taking any measures for NPF cases that are non-negotiable, with no contact or running away.
Record and update regularly delinquent customers' status for any action.
Update colletion reports and activities (call and visit) in to system.
Monitor daily, weekly and monthly target and actual result.
Prepare a credit proposal (pay off, restructure, normalize, pay partial, take legal action, book provision...) to manager for any decisions.
Ensure policy & guideline are complied .
Perform other duties as assigned by manager.

Graduated students in any field or have working experience 2 years in the financial sector.
Be able to drive a car and must have a car driving license.
Strong commitment with field work.
Good interpersonal skills.
Good communication skills.
Good calculation and explanation in number.
Be able to communicate, read, and write English.
Microsoft Word, Excel, internet, email etc.