Credit Officer, Assistant Manager

HRINC (Cambodia) Co., Ltd

Battambang

DescriptionJob Description

BenefitsBenefits Package

CompanyCompany Profile

ContactCompany Contact

Job Overview

# Hiring1 Position

Job TypePermanent Job

Exp. LevelExecutive/Officer

Job FunctionAccounting / Finance , Administrative / Support

IndustryBanking / Financial Service

Preferred ApplicantLocal

Required Language

Khmer English

DeadlineOct 3, 2026

Location Battambang

Responsibilities and Duties

Manage the delinquent loan and NPL portfolio in the Battambang Area and drive collection activities
Assist the Area Manager in monitoring collection officers’ case progress, daily/weekly/monthly activities, and collection performance
Negotiate with delinquent customers through phone calls, field visits, and other appropriate means to identify and implement solutions such as account normalization, full repayment/pay-off, partial payment, rescheduling, and restructuring
Accompany collection officers on customer visits for significant or long-overdue cases when necessary and support negotiations with customers
Review the status of each case, determine the next collection action, and ensure timely follow-up
Recommend appropriate solutions for difficult-to-collect cases to the Manager, including legal action, collateral disposal, provisioning, and restructuring.
Support coordination with customers, prospective buyers, and relevant internal departments for collateral sale cases
Ensure that collection officers accurately and promptly update customer status, call/visit records, payment promises, and other relevant information in the system
Monitor daily, weekly, and monthly collection targets and actual performance, and prepare collection reports for the Manager
Analyze problem cases and the causes of under-performance against targets, and propose improvement measures and action plans to the Manager.
In the Manager’s absence, support and coordinate the team’s daily operations within the scope of delegated authority
Ensure that all collection activities are conducted in accordance with the Company’s Credit Policy, Collection Policy, internal guidelines, and applicable laws and regulations
Ensure appropriate customer treatment throughout the collection process and promptly report complaints, disputes, or other issues to the Manager
Perform other duties as assigned by the Manager.

Qualifications and Skills

Graduated students in any field or have working experience 2 years in the financial sector.
Be able to drive a car and must have a car driving license.
Strong commitment with field work.
Good interpersonal skills.
Good communication skills.
Good calculation and explanation in number.
Be able to communicate, read, and write English.
Microsoft Word, Excel, internet, email etc.